SeaTouch Underwater Touchscreen Housing: 20 Essential FAQs

1. Material & Build Quality

Q1: Is the soft membrane easy to break?

No. The SeaTouch housing membrane is a patented dual-layer design:

  • Bottom layer: Rigid and impact-resistant
  • Top layer: Stretchable and durable
    It has passed extensive tests, including:
  • 100,000 scratch cycles
  • Impact testing
  • Accelerated aging
    Even if the top layer is cut, the bottom layer continues to protect the phone.

Q2: Is the plastic housing reliable?

Yes. Unlike traditional housings with large openings, SeaTouch uses a:

  • Small-opening structure to reduce potential leak points
  • Three-layer sealing gasket
  • Button-free design for enhanced durability
    The housing is drop-tested, pressure-tested, and proven to withstand aging and environmental stress.

Q3: Why use plastic instead of metal?

SeaTouch uses high-grade engineering plastic with 316 stainless steel components for:

  • Reduced underwater weight
  • Non-interference with phone signals (Wi-Fi, Bluetooth, etc.)
    This enables features like surface-level calling and internet access.

2. Operation & Housing Functionality

Q4: Can I use it while wearing gloves?

  • Yes, with wet suit gloves.
  • For dry suit gloves (typically non-conductive), use conductive fingertips or cots to enable touchscreen control.

Q5: How does it stay secure without a vacuum seal?

SeaTouch uses a patented Pressure Balance System:

  • An internal airbag equalizes pressure as you dive
  • Combined with small opening, triple gasket, and button-free design, this provides superior leak protection

Q6: Will the touchscreen still work under pressure?

Yes. The touchscreen membrane is filled with non-compressible liquid, which ensures full functionality even at depth.

Q7: Is it really functional down to 80 meters?

  • Yes, tested at 80 meters by technical divers.
  • Recommended depth: up to 40 meters for optimal touchscreen responsiveness and to prevent deformation under high pressure.

Q8: Will it still work if I change my phone?

Yes. The SeaTouch 3 uses a modular adapter system. Simply purchase a compatible adapter for your new smartphone model.

Q9: Does it require a special app to operate?

No. The SeaTouch housing supports full touchscreen access:

  • Use any app (camera, messaging, music, etc.)
  • Compatible with third-party photography apps

Q10: How do I maintain the housing?

  • After each use: Soak in freshwater for 20–30 minutes, then rinse
  • Storage: Loosen screws, install support block, and apply membrane protector
  • Gasket care: Easy to remove and clean, no grease needed. Replace using the included spare if damaged

3. Smartphone Compatibility & Performance

Q11: Can I make calls underwater?

  • Below 30 cm depth: No, due to signal loss
  • At the surface: Yes, thanks to the signal-transparent housing

Q12: Why remove my phone's screen protector?

  • To avoid touch sensitivity issues
  • Dual-layer membrane already adds thickness; an extra screen protector may reduce accuracy or cause the phone to get stuck
    Tip: Use phone features like Samsung’s Touch Sensitivity or Huawei’s Gloves Mode to enhance responsiveness.

Q13: Can I use all my phone's cameras?

Yes. Full touchscreen access allows:

  • Switching between wide-angle, telephoto, and front-facing lenses
  • Use of all built-in and third-party camera apps

Q14: Will my phone be safe from pressure inside the housing?

Yes, as long as your phone screen is intact:

  • Smartphones are pressure-resistant by design
  • SeaTouch’s membrane distributes pressure evenly
  • Pressure balance system further protects the phone

4. Troubleshooting & After-Sales Support

Q15: Is an air bubble in the membrane a defect?

No. It’s a natural occurrence:

  • Caused by dissolved air in the membrane liquid
  • May appear under high altitude, heat, or frequent use
  • Typically reabsorbs at lower altitudes
    Note: Bubbles don’t affect performance.

Q16: I saw bubbles from the grip. Is that a leak?

No. That’s the Pressure Balance System at work:

  • Water enters a secondary shell to compress the internal airbag
  • Some air escapes, but no water enters the main housing

Q17: My screen turned off underwater and won’t wake up.

Check your phone settings:

  • iPhone: Enable "Raise to Wake"
  • Android: Disable "Mistouch Prevention" and set screen timeout to Never
  • If your phone lacks a “Never” option, use a screen-on utility app (see guide)

Q18: Why is the touchscreen less responsive underwater?

Seawater is conductive and disrupts the touch interface. To improve performance:

  • Enable Touch Sensitivity (Samsung) or Gloves Mode (Huawei)
  • Remove screen protector before use

Q19: How can I prevent fog inside the housing?

  • Assemble the housing in a dry, air-conditioned room
  • Avoid opening it between dives
  • Use wireless charging to minimize opening frequency
    Fog is caused by humidity condensing on cool surfaces underwater.

Q20: I can’t easily tap screen corners on my large phone.

For large-screen phones, use virtual navigation tools:

  • iPhone: AssistiveTouch
  • Samsung: Assistant Menu
    These help access hard-to-reach areas like back/home buttons underwater.